Foxshorthub Privacy Policy
Effective Date: November 24, 2025
Foxshorthub (hereinafter referred to as "we") is a web-based short drama streaming platform. We deeply value your privacy and are committed to protecting the security and legitimate rights of your personal information when you use our services. This Privacy Policy details how we collect, use, store, share, and protect your personal information, as well as the rights you are entitled to. Please read this Policy carefully before using Foxshorthub's services. By using or continuing to use our services, you fully understand and agree to all provisions of this Policy.
If you are a user located within the European Union, this Policy also complies with the requirements of the General Data Protection Regulation (GDPR).
If you are a resident of California, USA, this Policy will additionally protect your rights under the California Consumer Privacy Act (CCPA).
I. Information We Collect
To provide you with stable and personalized short drama services, we will legally collect your personal information and usage data based on the actual needs of service functions, which are specifically categorized as follows:
1.1 Information You Voluntarily Provide
Account Registration Information: When you register a Foxshorthub account, you need to provide an email address and set a password, or log in through authorization from third-party accounts such as Google, Facebook, or Apple (in this case, we will obtain public information from your third-party account, such as your nickname and avatar, subject to the authorization scope of the third-party platform). If you choose to subscribe to paid membership services, you also need to provide your name, payment card information (card number, expiration date, security code), or other payment method-related information to complete transaction verification.
Interaction and Feedback Information: When you post comments on the platform, participate in short drama-related discussions, or submit inquiries or complaints to customer service, we will collect the content you post, contact information (such as phone number or instant messaging account you voluntarily provide), and relevant communication records to respond to your needs and improve service quality.
Personalized Preference Information: If you actively set short drama viewing preferences (such as genre, language, actor, etc.) or participate in platform questionnaires, we will collect the relevant information you fill in to optimize content recommendations.
1.2 Information We Automatically Collect
When you access or use Foxshorthub's services, we will automatically collect the following usage data through technologies such as Cookies, web beacons, and server logs. Such data usually does not directly identify your personal identity but can help us improve the service experience:
Device and Network Information: Including the device model you use, operating system version, browser type, unique device identifier (such as IMEI, MAC address), IP address, network type (Wi-Fi/mobile data), and network operator information. This is used to ensure service compatibility, identify abnormal access, and enhance network security.
Usage Behavior Data: Including the time you access Foxshorthub, the titles of short dramas you browse, viewing duration, playback progress, operation records such as pause/fast-forward/favorite/share, search keywords, and your page navigation path within the platform. This data will help us analyze user preferences, provide you with personalized content recommendations, and optimize the platform's content layout.
Cookie and Related Technical Data: Cookies are small text files stored on your device. We use Cookies to record your login status, viewing preferences, and other information, avoiding repeated account password input and enabling convenient functions such as "resume playback". You can disable Cookies through browser settings, but this may cause some service functions to not work properly.
1.3 Information Obtained from Third Parties
If you access Foxshorthub through third-party cooperative platforms (such as advertising channels, content distribution platforms), we may obtain some of your information from third parties (such as your interest tags, access source). However, such acquisition will be based on the legal authorization of the third party and compliance with relevant regulations, and we will strictly verify the information.
II. Purposes of Information Use
The information we collect will only be used for the following legitimate purposes. If it is necessary to use the information beyond the following scope, we will obtain your explicit consent separately:
- Provide and Maintain Services: Used for account registration and login verification, transmission and playback of short drama content, processing and reconciliation of paid transactions, and ensuring the stable operation of the platform system.
- Personalized Services and Recommendations: Based on your viewing history, preference settings, and other data, accurately recommend short drama content that matches your interests and optimize your viewing experience.
- Service Optimization and Improvement: Analyze user behavior data, identify problems and deficiencies in services, optimize short drama playback fluency, page loading speed, and develop new service functions (such as multilingual subtitles, offline download, etc.).
- User Communication and Support: Respond to your inquiries, complaints, or feedback, and send you service-related notifications (such as account security reminders, membership expiration notifications, content update alerts, etc.). You can independently turn off non-essential notifications through account settings.
- Security Assurance: Used to identify and prevent illegal and irregular behaviors such as fraud and theft, detect and block malicious access, and protect the security of your account and personal information from infringement.
- Compliance and Legal Requirements: Use your information when complying with relevant laws and regulations, responding to legal requirements from judicial or regulatory authorities, or protecting the legitimate rights and interests of us, users, and the public.
III. Information Sharing and Disclosure
We are committed to strictly protecting your personal information and will not arbitrarily share or disclose your information to third parties unless it complies with the following circumstances:
3.1 Sharing with Your Explicit Consent
With your active authorization, we will share information with third parties designated by you. For example, if you choose to share short drama content to social platforms, we will share the content you choose to share and relevant account information with those platforms.
3.2 Sharing in Service Cooperation
To implement service functions, we may cooperate with third-party service providers (such as payment processors, cloud storage service providers, Content Delivery Network (CDN) providers, anti-fraud service organizations, etc.). We will sign strict confidentiality agreements with these third parties, clarify the scope of their information use and protection responsibilities, and require them to use your information only for the purpose of providing services and not for other purposes.
3.3 Disclosure under Compliance and Legal Requirements
We may legally disclose your information when facing the following situations:
- Comply with applicable laws and regulations, judicial judgments, or arbitral awards;
- Respond to legal investigations or requirements from judicial or regulatory authorities;
- Protect Foxshorthub's legitimate rights and interests such as intellectual property rights, trademark rights, and reputation rights;
- Prevent or stop behaviors that may violate laws and regulations, or protect the personal and property safety of users and the public.
3.4 Sharing in Corporate Mergers or Acquisitions
In the event of transactions such as corporate mergers, acquisitions, asset transfers, or bankruptcy liquidation, your personal information may be transferred as part of the transaction assets. In this case, we will ensure that the transferee abides by all provisions of this Privacy Policy. If the transferee needs to change the purpose of information use, it will obtain your consent separately.
IV. Information Storage and Protection
4.1 Storage Method and Duration
We will store your personal information on servers that meet security standards. Storage locations include your local region and our overseas data centers (if applicable). Regardless of the storage location, we will adopt equally strict protection measures.
The information storage duration will follow the principles of "minimum necessity" and "legal duration": if it is necessary for providing services, we will continuously store your information during the period you use the services; after the service is terminated, we will retain the information for a reasonable period required to achieve the storage purpose in accordance with relevant regulatory requirements and business needs (such as meeting tax declaration, dispute resolution, etc.). After the expiration, the information will be completely erased through encrypted deletion, anonymization, and other methods to ensure it cannot be recovered.
4.2 Security Protection Measures
We have established a sound information security management system and adopted dual protection measures of technology and management to protect the security of your information:
- Technical Protection: Adopt SSL encryption technology to protect the data transmission process, encrypt and store sensitive data such as payment information, and conduct regular security vulnerability scans and penetration tests to prevent illegal access or tampering of data.
- Management Protection: Establish a strict information access permission control system, where only authorized personnel can access user information, and the authorization scope is strictly limited to the minimum scope necessary for work; conduct regular privacy protection training for employees to clarify information security responsibilities.
- Emergency Response: Formulate an emergency response plan for data security incidents. In the event of security incidents such as information leakage or loss, we will immediately activate emergency measures, take remedial actions, and notify you and the regulatory authorities within the legal time limit in accordance with relevant requirements.
Please note that Internet services have certain uncertainties, and we cannot completely eliminate all security risks. Therefore, please properly keep your account password and payment information, avoid disclosing them to others, and immediately notify us through customer service channels if you find any abnormal login to your account.
V. Your Rights
In accordance with relevant privacy regulations, you are entitled to the following rights regarding your personal information, and we will provide you with convenient channels to exercise these rights:
5.1 Right of Access and Inspection
You have the right to access your personal information, including account registration information, viewing history, transaction records, etc. You can log in to your Foxshorthub account and check it yourself in "Personal Center - Privacy Settings", or contact customer service for assistance.
5.2 Right of Correction and Supplementation
If you find that your personal information is incorrect or incomplete, you can correct it yourself through "Personal Center - Account Settings" (such as nickname, avatar, preference settings, etc.), or submit a correction application to customer service. We will handle it promptly after verifying your identity.
5.3 Right to Erasure
You may apply to us for the erasure of your personal information under the following circumstances:
- Our collection or use of information violates relevant laws and regulations or this Policy;
- We no longer provide services to you;
- You withdraw your consent to the use of information;
- You explicitly request erasure through customer service channels.
We will promptly erase the relevant information after verifying your identity and the reasons for the application. If erasure is not possible due to compliance requirements, we will explain the reasons to you.
5.4 Right to Withdraw Consent
You have the right to withdraw your consent to the collection and use of information (such as personalized recommendations, non-essential notifications, etc.). You can operate independently through "Personal Center - Privacy Settings" (such as turning off the personalized recommendation switch, canceling notification authorization). Withdrawing consent will not affect the legality of information processing activities we have conducted based on your consent before the withdrawal.
5.5 Right to Data Portability (Applicable to EU Users)
If you are a user located within the European Union, you have the right to request us to provide your personal information in a structured, machine-readable format, or to transmit it directly to another data controller designated by you (if technically feasible).
5.6 Right to Object (Applicable to EU Users)
If we process your information based on public interests, legitimate interests, or to provide personalized services, you have the right to object. We will, after verification, decide whether to stop or adjust the information processing activities in accordance with relevant regulations.
5.7 Methods of Exercising Rights
You can exercise the above rights through the following methods:
- Self-service operation: Log in to your account and complete relevant operations in "Personal Center - Privacy Settings";
- Customer service assistance: Send an email to [email protected] or submit an application through "Help Center - Contact Customer Service" on the platform. We will respond to your request within 15 working days.
VI. Protection of Minors' Privacy
Foxshorthub's services are mainly targeted at users aged 16 and above, and we do not actively collect personal information from minors. If you are a minor under the age of 16, you must use our services under the accompaniment of your parents or legal guardians, and the guardian shall complete account registration and information provision on your behalf.
If a guardian discovers that a minor has provided personal information to us without permission, they may contact us through customer service channels. We will immediately delete the relevant information after verification and take measures to prevent such incidents from happening again.
VII. Updates to the Privacy Policy
With the update of laws and regulations and the adjustment of service functions, we may revise this Privacy Policy. If there are major changes to the Policy content (such as expansion of information collection scope, change of use purpose, adjustment of sharing method, etc.), we will notify you through the following methods:
- Publish a policy update announcement in a prominent position on the homepage of the Foxshorthub platform;
- Send an update notification to the email or mobile phone bound to your account;
- Pop up a policy update prompt when you log in next time, requiring you to confirm your reading.
The revised Privacy Policy shall take effect from the effective date specified in the notice. If you continue to use the services after the Policy update, it means you agree to all the revised content. We recommend that you review this Policy regularly to learn about the latest privacy protection measures.
VIII. Contact Us
If you have any questions, suggestions about this Privacy Policy, or need to exercise relevant rights, file complaints or reports about privacy issues, please contact us through the following methods:
Dedicated Email for Privacy Issues: [email protected]
Physical Address: 1234 Main Street, Suite 500, Los Angeles, CA 90015, United States
We will contact you as soon as possible and properly handle your issues after receiving your feedback. If you are not satisfied with our handling results, you may file a complaint with the privacy protection regulatory authority in your region.
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